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ATHENA GLOBAL CONSULTING - INSURANCE CONSULTANT - TUYỂN DỤNG CUSTOMER SERVICES OFFICER

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • Bachelor
  • 1 - 2 Years
  • Negotiable
  • Customer Service
  • 1
  • Unlimited

Job Benefit

  • Insurance
  • Incentive bonus

Job Description

  • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
  • Recommending profit and service improvements.
  • Resolving customer complaints/inquiries accurately and effectively via Live Chat/ Email / Phone through careful analysis of situations and determination of the provided resources and product knowledge for win-win resolutions.
  • Introduces products by establishing contact (phone calls, emailing, network event,…) and developing relationships with prospects; recommending solutions.
  • Ensure the premium collection with the client.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Contributes to team effort by accomplishing related results as needed.

Job Requirement

  • Bachelor’s degree.
  • Above 1 year experiences in sales.
  • Strong communication skills (in both writing and speaking Vietnamese/ English).
  • Good problem-solving skill.
  • Proficient in Word, Excel, Outlook, Internet and Power Point.
  • Team player - able to work well with team members under high pressure.
  • Initiative; Can-do attitude; Be open to changes and making necessary changes.
  • Please send your CV to the following address: emmanuel@athenaglobalconsulting.com

 

 

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